From the first time he came to see what we needed done, I think the whole process took less than a week. We had our whole back yard turned over and new St. Augustine sod put down (due to shade), it looks great. They told us our irrigation system was putting out too much water and changed the nozzles out. They moved a few sprinkler heads to enable the system to work optimally. Anything that they could do to make things right they did. Russ suggested some flower beds around the trees, which I couldn't envision, but they look really good and we are very pleased with the overall result. They were very responsive to any questions or concerns, we will probably have them come and redo the front yard next year. We would recommend them for any landscaping and irrigation job.